May 30 2008
Social Media For B2B Websites
Harry Gold has a great interview about a little discussed topic: social media for B2B.
HG: We all know that social media marketing is good for B2C (define), but are there any sites that are good for B2B?
BG: LinkedIn would be an obvious choice, but there are also industry-specific networking sites like ITtoolbox (where you can tap into a huge professional IT community), the Minyanville Exchange (a financial social networking site), Designer Pages (for architecture and design), and lots of others. However, keep in mind that “traditional” social networking sites like Facebook, MySpace, even Twitter have B2B profiles and profiles where people often list their professions. So you can do certain kinds of B2B targeting by profession.
HG: Tell me about some of the B2B opportunities that you find interesting.
BG: You have to remember that I am a media planner and I look at online campaigns holistically, meaning I don’t just think of a social media campaign as establishing a mere presence in the social networks, but I always tie in banner ads, blog outreach, e-mail blasts, newsletter sponsorships, etc., into the media mix.
With that, I think LinkedIn offers a pretty basic but comprehensive opportunity: your company puts up a profile and connects with LinkedIn members, then you promote and supplement your profile with targeted display ads, dedicated e-mails, and sponsorships of the “Answers” category. For instance, if you are a B2B technology company, you might want to sponsor the IT category. This way you reach people who are actively seeking information about your product/industry, and you get to engage with them in a community setting.
ITtoolbox also offers great ad opportunities for enterprise IT companies. You can set up a vendor profile; have a variety of ad units, text links, dedicated e-mails, and newsletter sponsorships; and even help with lead generation through Webcast promotions and white paper programs.
And let’s not forget YouTube. Some B2B companies might dismiss YouTube as simply a youth-oriented, amateur-video site, but it is far from that. YouTube has turned into such a powerful and relevant social media tool that anyone can leverage its reach and viral effectiveness. There are thousands of education, science and technology, news, and how-to videos about and produced by various B2B brands and companies. For example, a quick search for “software as a service” on YouTube generated 1,220 videos. One video has been viewed more than 38,000 times!
A lot of sites would also be willing to work with you to set up custom content. You just need a strategic plan that details what direction you want to take, what results you are expecting and your KPIs [key performance indicators], and what you plan to do after you’ve launched your campaign. Also, a lot of these social networking sites offer fantastic targeting opportunities, so make sure your campaign will reach the right people.
HG: How much does this cost?
BG: It is usually free to set up a profile, but some sites have minimum buys for the supplementing display ads if you want the whole package or if you want a custom-branded channel (ranges from $25,000 to $250,000). It is best to support your profile page with display ads that will drive targeted users directly into your profile page. Also, it takes time and effort to create, maintain, and update these communities, and that should equate to monetary costs as well.
HG: How about blogs?
BG: There is a huge opportunity in blogs, for both bloggers and marketers. There are some very good networks, like Federated Media, where you can advertise on influential blogs, which you can cherry-pick from specific categories.
The full post can be read here